These terms and conditions apply to all bookings made through our website, including campsites, rooms and other services related to stays at Camp Mefjord. By making a booking, you accept these terms and conditions. The terms are in accordance with Norwegian consumer legislation as well as guidelines from Vipps and Klarna where this is used.
Camp Mefjord offers campsites, accommodation and related services at Mefjordvær on Senja in Norway. Information about facilities and booking solution can be found on our website.
A binding agreement is entered into when you have completed the booking and receive a confirmation via e-mail and/or SMS. We reserve the right to reject or cancel bookings in the event of errors in price, capacity or other circumstances beyond our control. Any payments made will then be refunded.
All prices are quoted in Norwegian Kroner (NOK) and include VAT where applicable. The price shown at the time of booking is the current price.
Payment methods:
Payment is made at the time of booking, unless otherwise agreed. When using third-party payment services, their terms and conditions apply in addition to ours.
The booking is valid for the agreed date, time and type of space/room. It is the customer's responsibility to familiarize themselves with the facilities and requirements that apply to the selected space or room before arrival.
For campsites, this means, among other things, that you show up at the agreed time, have the necessary equipment available and follow the applicable rules for use of the area and common facilities.
Cancellation or change of booking must be made in writing.
These rules may be adjusted for promotions and seasonal offers - specified in the booking confirmation.
The right of withdrawal does not apply to fixed-term stays and camping/overnight services, cf. Section 22(m) of the Cancellation Act.
If the service or stay deviates significantly from what has been agreed, you have the right to complain within a reasonable time. Complaints must be reported as soon as the deviation is discovered.
We process personal data in accordance with applicable data protection legislation (GDPR). See our privacy policy for more information. When using third-party payment services, their privacy policies also apply.
If you are dissatisfied with your experience or service, please contact us directly. You can also complain to the Norwegian Consumer Authority or use relevant complaint portals for services in Norway.
